Hey there! Ever wondered who’s behind those stylish shoes you’ve been eyeing? That’s us—schicfashionshoe, a small but passionate team based in sunny Lisbon. Fun fact: Our founder, Maria, still replies to every single email herself. She once spent an entire weekend answering customer questions because, as she puts it, "If someone takes the time to reach out, they deserve a real response."
Got a burning question about sizing? Need styling advice? Or maybe you just want to chat about your latest purchase (we love those emails!). Here’s how to find us:
Honestly? We’re not one of those faceless corporations. Last month, a customer’s feedback about narrow toe boxes led us to redesign our bestseller. And that’s the thing—when you speak up, we listen. Whether it’s a complaint (we’ll make it right) or a "you guys are awesome" note (we’ll print it and stick it on our wall), every message counts.
Live Chat Tip: See that little icon in the corner? Our customer team is there Monday–Friday, 9am–6pm. They’ve been known to share behind-the-scenes photos of our workshop if you ask nicely!
P.S. If you’re ever in Lisbon, stop by our office—we’ll give you a tour and probably offer you pastéis de nata. No joke.
